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Office Specialist 2: CAPE Office Coordinator

Oregon State University

Oregon State University

Department: Student Health Services (MSH)

Appointment Type: Classified Staff

Job Location: Corvallis

Recommended Full-Time Salary Range:

Job Summary:

This recruitment will be used to fill one full-time Office Specialist 2: C.A.P.E. Office Coordinator position for the Center for Advocacy, Prevention & Education (CAPE ) in Student Health Services at Oregon State University (OSU ).

The Center for Advocacy, Prevention & Education (CAPE ) is an auxiliary department of Student Health Services and is located on the Corvallis, OR campus of Oregon State University. CAPE aims to provide comprehensive sexual health education, action-oriented prevention strategies related to gender-based violence, and trauma informed, confidential support for survivors of intimate partner violence, stalking, sexual assault & sexual harassment. This position will contribute to the mission of CAPE through teamwork, collaboration, participation in organizational committees, and University outreach.

The incumbent will serve as the first point of contact for community members engaging with the Center for education & supportive services. The purpose of this position is to provide prompt, efficient and trauma informed connection to services offered at CAPE . This role will be responsible for aiding in appointment scheduling, planning workshops/education outreach, maintaining confidential records, and general office management for CAPE .

This is a 12-month appointment and will work a Monday-Friday, 8:00am-5:00pm schedule. Scheduling of specific break hours will be at the Director’s discretion in accordance with the Collective Bargaining Agreement.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS :

• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 https://hr.oregonstate.edu/work-life/diversity-and-cultural-resources that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide
• For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a https://hr.oregonstate.edu/benefits/prospective-employee with benefits eligible positions that is designed to meet the needs of employees and their families including:
• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Future and current OSU employees can use the https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator to learn more about the full value of the benefits provided at OSU .

Key Responsibilities

60% TELEPHONE AND FRONT DESK TRIAGE

• Assessment and scheduling
• Assess community member needs based on risk assessment/lethality screenings to ensure access to appointments/care are appropriate
• Performs data entry in Titanium for scheduling, demographic information
• Provides appropriate forms at check-in to ensure ease of transition into appointments
• Directs phone calls to staff if further triage as needed
• Schedules, reschedules & cancels appointments, in person & by phone using Outlook & Titanium scheduling systems
• Answers questions both in person and by phone related to general services, functions and mission of CAPE & resources available at OSU for survivors of gender-based violence
• Fields requests for workshop and educational outreach & coordinates scheduling and space reservations with appropriate staff
• Assists prevention staff with workshop attendance tracking and reporting as needed
• Notifies advocates & prevention staff of messages related to appropriate programming, appointment cancellations or changes that have been made in schedules
• Checks survivor advocacy & prevention email inboxes regularly and distributes messages to appropriate staff
• Communicates with diverse community members in a courteous, pleasant, tactful & professional manner ensuring respect for all students and their experiences

20% GENERAL OFFICE MANAGEMENT

• Coordination with SHS & SEC Building Management/Maintenance for CAPE Suite needs
• Responsible for telecom & IT troubleshooting & maintenance
• Ordering of office supplies, tabling materials, basic needs for survivor waiting area, marketing materials, and other office supplies as needed
• Ensure key card access to suite/SEC are up to date for all staff and student workers
• Ensure driver authorizations are up to date with Transportation
• Assist staff in making motor pool reservations
• Assists with posting & messaging CAPE office hours, closures, and break hours
• Assists with distribution of CAPE informational, educational, and/or promotional messaging and materials

10% OUTREACH AND INTERDEPARTMENTAL COORDINATION

• Liaison to Student Health Services for coordination of care/resources
• Liaison to marketing/communications department to ensure availability of CAPE marketing materials for campus & community partners

10% PROFESSIONAL DEVELOPMENT AND OTHER DUTIES AS ASSIGNED

• Assist department in tasks & projects as needed
• Open & close main suite doors for scheduled daily hours
• Serve on committees in department
• Perform other job duties as assigned by Director
• Maintain state advocacy certifications
• Remain current on University/State/Federal policies and procedures related to care of survivors of gender-based violence
• Participate in professional development opportunities
• Complete university Search Advocate training and serve on search committees as capacity allows

What You Will Need

Ability to obtain (within 3 months of hire) state certification qualifying as confidential victim advocate, or currently possess certification at the time of hire.

GED or High School Diploma.

• Ability to communicate effectively in person and via telephone, adhering to standards of survivor confidentiality.
• Excellent customer service skills.
• Demonstrable commitment to diversity and inclusion
• Experience in common word processing, spreadsheet and database management software.
• Ability to learn computer applications appropriate to functions.
• Ability to work as a member of a team.
• Knowledge of techniques for diffusing difficult situations.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.

What We Would Like You to Have

• Experience working with survivors of gender-based violence
• Lived experience or additional educational training related to prevention & education outreach practices related to gender-based violence
• Familiar with Titanium & Microsoft Office Suite
• Bi-lingual

Working Conditions / Work Schedule

Monday-Friday 8a-5p with occasional evening/weekend work required.

Special Instructions to Applicants

To ensure full consideration, applications must be received by 12/19/ 2024. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.

Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position.

Cover letters are optional for this position and will not be used for evaluating your qualifications.

Equivalent required experience is based on full-time equivalent (40 hours per week).

PLEASE NOTE : If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.

Typically, the starting salary is at the lower end of the salary range.

For additional information please contact: Allison Riser at Allison.riser@oregonstate.edu or 541-737-2016.

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our https://hr.oregonstate.edu/careers/background-checks website including the https://hr.oregonstate.edu/careers/candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at employee.relations@oregonstate.edu.

To apply, please visit: https://apptrkr.com/5872119

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