Community Health Navigator - Outreach Specialist

Job Title: Community Health Navigator - Outreach Specialist  
Unit/Area: Health and Wellness 
Employment Status: Full-time, non-exempt status 
Compensation: $23.10 including 5% bilingual premium 
Primary Work Location: HiFi Collective 
Reports to: Health and Wellness Coordinator 
 

SIPA History and Mission: 

Founded in 1972, Search to Involve Pilipino Americans (SIPA) is a non-profit, community-based social service organization providing culturally and linguistically appropriate services to the Pilipino American and other immigrant, ethnic, and low-income communities, with a particular focus on Los Angeles’ Historic Filipinotown. SIPA’s services include youth and family programs, affordable housing, small business assistance, and the facilitation of collaborative actions to meet the needs of the community. 

SIPA enriches and empowers generations of Pilipino Americans and others by providing health and human services, community economic development, arts and culture, and a place where people from all backgrounds can come together to strengthen the community.

Position Summary: 

The Community Health Navigator - Outreach Specialist is responsible for leading community engagement efforts to raise awareness about health and wellness resources, focusing on critical health and health-related topics such as, but not limited to, COVID-19, heart disease, and diabetes. This role coordinates outreach, delivers health education, and provides resource navigation, including internal and external referrals. This role is responsible for maintaining documentation, managing data, and collaborating with SIPA departments, CAB, and YAB to align with community needs. Additionally, the role represents SIPA at events, builds partnerships, and ensures compliance with program and grant requirements. 

 
Essential Duties and Responsibilities: 

50% Outreach 

• Lead and coordinate targeted outreach efforts to engage community members, raise awareness about health and wellness resources, and build meaningful connections with residents, representing SIPA in community outreach as a key performer. 
• Plan, schedule, and manage logistics for community health and wellness events, including flyer distribution, scheduling, and resource management. 
• Create and implement educational for outreach to empower residents with accessible information, supporting language equity through translation and culturally relevant materials. 
• Collaborate with the Community Advisory Board (CAB) and Youth Advisory Board (YAB) to align outreach efforts with community needs, advocating for health and wellness support for community members. 
• Serves as a liaison between health and wellness team, SIPA’s outreach committee, and SIPA’s marketing and communications team to ensure branding and outreach strategy alignment. 
• Serves as the outreach liaison between the health and wellness team and mental health team to ensure coordination. 

20% Education 

• Assists, create, and implement health education and other health-related on key topics, such as but not limited to COVID-19, heart disease, and diabetes, to community members through workshops, events, and drop-in hours. 
• Assist with the implementation of SIPA’s current wellness programming including Pilipinos and Latinos Accessing Together (PLATO) and Wellness Winners (WW).   
• Integrate health education into drop-in sessions, providing both resource navigation and education. 
• Tailor educational materials to diverse populations, ensuring cultural relevance and translations for language capacity. 

20% Referral Navigation 

• Collaborates with Outreach and Referral Coordinator with data tracking systems.   
• Implement and hold drop-in hours at SIPA locations to increase accessibility to resources and engage with community members.   
• Conduct intake and manage referrals, advocating for health and wellness support through timely triage, screening, and follow-up, with mandatory data submission within 48 hours across SIPA Airtable and other tracking systems. 
• Review and provide feedback on partner materials to enhance relevance and effectiveness in outreach and educational initiatives. 
• Provides application assistance and education to any governmental assistance programs including Covered CA  
• Co-manage SIPA and grant required documentation for referrals, triage new referrals, and provide follow-up support, incorporating an education. 
• Provide assistance as an advocate for clients and community members such as appointment scheduling, follow-up, translation and interpretation as needed.  

10% Support and Logistics Management 

• Maintain all required documentation (referral logs, progress notes, needs assessments, transition plans) and regularly audit records to ensure compliance and program standards, managing data tracking systems for outreach, education, and referral activities. 
• Collect surveys and data from education sessions, workshops, and drop-in hours to assess impact and effectiveness, using feedback to adapt approaches based on community needs and program goals. 
• Participate in relevant coalitions, committees, and collaborations, including LA DPH SPA 4, to foster partnerships and align with grant objectives and requirements 
• Collaborate with SIPA program departments to implement health and wellness programming and support cross-departmental initiatives, including larger cultural and community events. 
• Support SIPA’s community engagement by representing the organization at various community functions and collaborating with external partners to expand service reach. 

REQUIRED SKILLS 

• Bilingual in English and Tagalog/Filipino or Spanish.
• Reliable transportation and a valid driver’s license/insurance, as this role involves travel to multiple community sites.   
• Excellent organizational, communication, and people skills, with the ability to engage diverse populations. 
• Experience with data tracking and management systems. 
• Strong time management and prioritization skills. 
• Committed to working with low-income youth and families in underserved communities who identify as Filipino or other BIPOC identities. 
• Committed to using a diversity, equity and inclusion perspective including restorative justice practices and trauma-informed practices. 
• Willingness to work non-traditional hours, including evenings and weekends when necessary. 

PREFERRED QUALIFICATIONS 

• 1-2 years of experience in health education, community outreach, or a related field.  
• Bachelor’s degree (preferably in Public Health, Education, Social and Behavioral Sciences, Communications, Ethnic Studies, or a related field).  
• Crisis management experience and familiarity with community-based organizations. 
• Knowledge of the Los Angeles region, especially Historic Filipinotown and Filipino communities. 
• Experience working in equity-focused initiatives and public health programs.

OTHER REQUIREMENTS 

• Background check, fingerprinting, and other testing/clearances. 
• Proof of COVID-19 vaccination. 
• Proof of TB testing.  

SIPA is an equal opportunity employer.