Marketing Coordinator

Position: Marketing Coordinator- Residential Office     Location: Southeast Region Office

Reports To: Branch Sales Manager                              *Travel Between Local Offices Required

Summary:

The Marketing Coordinator works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation.

Note there will be an Marketing Coordinator dedicated to one branch only, or to multiple branches

Essential Job Function:

For Agents:

• Post Cards: 
  • Mail Open House post cards for all agents hosting an open house
  • Mail Just Listed, Just Sold & New Neighbor post cards for agents who earn “extra” ones
  • Assist in brainstorming ideas for other marketing post cards (design & messaging)
    
     
• Help agents set up their profile and websites via Web Admin 
  • Set up new profiles and web pages
  • Help agents update & upgrade their profiles and web pages
    
     
• Help the agents market themselves
  • Post listings and awards/recognition on their social media sites
  • Teach them how to use social media to help market themselves and their clients
  • Help design Facebook advertising and “boosts” to special posts
    
     
• Assist the agents with mailings and marketing collateral
  • Help with mail merges
  • Help create flyers and brochures
  • Help brainstorm new ideas for their new business

• Schedule, promote and support agents individually and in group settings on the Howard Hanna Mar/Tech tools with a goal of increasing adoption and efficiency

Additional Responsibilities As Needed:

• Onboarding new and experienced agents
• Process paperwork for agent departures and transfers
• Maintain all office purchasing/supplies
• Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier/printer toner
• Manage branch floor duty/opportunity schedules
• Assist sales managers with recruiting packages
• Provide assistance to agents with copiers, computers, and phones – assisting IT department as needed
• Troubleshoot agent ordering
• Submit appropriate Help Desk Tickets to receive tech support/troubleshooting for office equipment
• Assist sales manager with office social media posts including Facebook and Instagram
• New agent training including business systems/technology, paperwork procedures
• Sales meetings agendas
• Process outgoing mail and distribute incoming mail
• Other various administrative agent training and or support to sales managers with RVP approval

Transaction Support As Needed:

• Process earnest money and commission check deposits
• Co-ordinate and process files in conjunction with the office administrative team

Qualifications:

• Associates degree or 3-5 years branch operations preferred
• Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents and staff in person and in writing
• Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing
• Proficiency in Microsoft 365
• Proficiency in managing social media platforms including Facebook and Instagram
• Ability to train one on one or in small group settings
• High organizational skills in managing multiple projects simultaneously 
• Ability to adjust direction when situation warrants
• Work independently without regular direct supervision
• Ability to multi-task and organize such that tasks are completed in an efficient and timely manner