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Your Adventure Starts Here!
Bass Pro Shops Internship Program offers a 10-week immersive work program giving students a holistic overview of the business focusing on career and competency development while gaining valuable experience with a multifaceted company.

Here in Springfield, MO nestled among the natural beauty of the Missouri Ozarks, you’ll find Bass Pro Shops headquarters. We call it Base Camp. From here, it’s a short hike to pristine fishing holes, prime hunting grounds, wooded hills for camping, clear streams for canoeing, and much more. Why here instead of the big city? Because staying close to nature is a big part of who we are.

What our Interns get out of an Internship at Bass Pro Shops:
Working alongside talented individuals, you will be jumping in to assist with projects, research and work experience that directly impacts our business. As a key-player on the team, you will have professional development and networking opportunities with leadership in the organization to build your professional brand.

We can’t forget about the fieldtrips! You will have the opportunity to take team trips to learn about the many areas of our business. We will visit our Granddaddy retail store, Big Cedar Lodge and our Boat Manufacturing Plants offering a behind-the-scenes overview of the organization to get an immersive experience about our passion for the outdoors and conservation.

POSITION SUMMARY:
The Customer Insights Intern will stay up to date on the customer’s attitude, perception and experience with all of our brands and represent the voice of the customer in marketing planning. Leveraging an internal team, research tools and third party agency support, this team member is responsible for executing surveys and building and socializing reports and results with the Insights Manager and various stakeholders across the business to keep the customer top of mind in projects spanning from marketing to store operations and merchandising.

ESSENTIAL FUNCTIONS:
  • Write ongoing and ad-hoc customer surveys
  • Set up surveys within existing tools (i.e. Qualtrics, Medallia, etc.)
  • Work with the analytics team to define customer lists and segments in survey design
  • Synthesize data to help departments prioritize initiatives based on customer feedback
  • Analyze survey results and translate findings into deck-based readouts
  • Line up survey results to other internal data sources (e.g. DOMO) for consistency of results or to define points of differentiation

EXPERIENCE/QUALIFICATIONS:
  • Minimum Education Required: Completion of Junior year of college through graduating year.
  • Minimum GPA: 3.0
  • Preferred Major: Market Research, Statistics, Marketing, Psychology or Related
  • Available for full commitment of 10-week program (40 hours/week)
  • Currently enrolled in accredited college or university in pursuit of bachelor’s degree in related field
  • Eligible to work in the US
  • Ability to relocate to work location for the duration of the program

KNOWLEDGE, SKILLS, AND ABILITY:
The ideal candidates for this role enjoy working cross-functionally with partners, are self-starters who observe problems and proactively recommend solutions and understand how to apply the customer voice to business initiatives

TRAVEL REQUIREMENTS:
  • Travel required varies based on internship, minimal.

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.